Wanted: One amazing human being; Strong in making magic happen; generous in spirit, daring and unafraid. Do you love being around people and making them happy? Are you a good listener, a bit of a problem solver with great communication skills?
Then, this job is for you!
Every day brings new challenges and excitement, and every customer interaction gives you the opportunity to do what you do best: find solutions and provide exceptional customer service.
Requirements
• Advanced French and English
• Ability to provide high levels of customer support at all times
• Strong interpersonal and communication skills
• Problem-solving oriented
• Ability to work well in a team as well as on your own
• Basic IT skills, including using multiple operating systems
Job description
• Offering personalized solutions for our customers via inbound and outbound calls
• Working towards creating long term relations with customers
• Building a special connection with customers and providing exceptional service
• Ensuring all communication is handled professionally and promptly but with a human touch
• Demonstrating strong product knowledge to ensure all customers queries are answered making them promoters of the brand·
Benefits
Come to Konecta! We have attractive compensation and incentives:
• Fixed salary
• Compensation along with rewards & recognition performance-related bonus scheme
• Meal Tickets
• Free health insurance Package at Regina Maria
• Budget for Flexible Benefits
• Office hours shift – 10:00 – 18:30 (Monday – Friday)
